Faith Frame LabsTerms of Service
These terms govern your use of Faith Frame Labs ("the Service") at faithframelabs.com. By signing up for an account or using the Service, you agree to be bound by them.
1. Who we are
The Service is operated by Isaiah Mutabaruka, trading as Faith Frame Media, an independent sole trader based in the United Kingdom. References to "we," "us," and "our" in these terms mean Faith Frame Media. Contact: info@faithframemedia.com.
2. The Service
Faith Frame Labs is a subscription training platform for church technical volunteers. The Service provides structured lessons, quizzes, hands-on sign-off workflows, and an admin dashboard. We may add, change, or remove features at any time, including in the free trial period.
3. Accounts
To use most of the Service you must create an account. You agree to provide accurate information and to keep your password and any PIN you issue to team members confidential. You are responsible for all activity that takes place under your account.
You must be at least 16 years old to create an admin account, and your team members must be at least 13. We do not knowingly collect data from children under 13.
4. Plans, billing, and the free trial
Plans are billed monthly in GBP via Stripe. You select a plan and provide a payment method at signup. New paid subscriptions begin with a 7-day free trial. If you cancel before the trial ends, no charge is made; otherwise your card is charged at the trial's end and on each monthly anniversary thereafter.
You may cancel at any time from the Billing portal. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for partial months unless required by law.
Prices may change. We will give at least 30 days' notice of any price increase that affects an existing subscription.
5. Complimentary ("comp") accounts
We sometimes grant complimentary access to selected churches and partners. Comp access is provided at our discretion, may be revoked, and is not transferable. Comp accounts are not entitled to refunds, credits, or any cash equivalent.
6. Acceptable use
You agree not to:
- Reverse-engineer, scrape, or attempt to extract our source code or training content for use outside the Service;
- Use the Service to train any machine-learning model or to build a competing product;
- Share account credentials, PINs, or paid content with people outside your church or organisation;
- Upload content that is unlawful, infringing, harmful, harassing, or sexually explicit;
- Use the Service to send unsolicited communications;
- Interfere with the Service's operation or attempt to bypass any security or rate-limiting.
We may suspend or terminate accounts that violate these rules.
7. Your content and data
Anything you upload — team member names, emails, photos, progress data — remains yours. By uploading you grant us a limited licence to host, display, and process it strictly for the purpose of operating the Service for you. See our Privacy Policy for how we handle personal data.
8. Our intellectual property
The Faith Frame Labs platform, including all source code, lesson content, quizzes, visual designs, brand assets, and marketing copy, is the proprietary property of Faith Frame Media. You may use the Service through the normal user interface for as long as your subscription is active. No other rights — including any right to copy, modify, distribute, or republish — are granted.
9. Third-party services
The Service relies on third-party providers including Stripe (payments), Supabase (database and authentication), Netlify (hosting), Resend (email), and YouTube (embedded videos). Your use of those services through Faith Frame Labs is also subject to their respective terms. We are not responsible for outages or changes in those services.
10. Disclaimers and limitation of liability
The Service is provided "as is" and "as available." We make no warranty that it will be uninterrupted, error-free, or fit for any particular purpose. To the maximum extent permitted by law, our total liability to you in any 12-month period is limited to the amount you have paid us in that period. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
11. Changes to these terms
We may update these terms from time to time. If changes are material, we will email account owners at least 14 days before the new terms take effect.
12. Governing law
These terms are governed by the laws of England and Wales, and any dispute will be subject to the exclusive jurisdiction of the English courts.
13. Contact
Questions or concerns about these terms: info@faithframemedia.com.